FAQ

Online players who enjoy playing casino games in brick and mortar casino establishments or with their family and friends generally have a lot of questions about online gambling. They want to be absolutely sure about everything before making the big switch off playing casino games online.

This article provides answers to the most commonly asked questions by a majority of online players.

Click the links below to get answers to many of the popular online casino questions.

Is online gambling safe?

Yes, online gambling is completely safe. Online casinos take special measures to provide additional levels of safety. The software used by online casinos are developed by third parties that do not let a casino take advantage and have a high house edge or rig games to bring out specific outcomes. Top online casinos are monitored by governing bodies that ensure fair and square gambling experience for all casino players.

What are match up bonuses?

A match up bonus is a special bonus awarded by a casino to a player on making a deposit. A casino player gets a bonus which matches the amount of their deposit. Casinos usually set a limit on the match up bonuses. Apart from that these bonuses come with a wagering requirement which you must understand before availing the bonus.

What are wagering requirements?

A wagering requirement is the number of times a player has to play through the deposit amount of the bonus and the deposit in your account. Once you wager the required number of times, you will be able to cash out the money.

For instance, if you are getting a 100% bonus up to $100 with a wagering requirement of 20x, you will have to wager a lot. If you have deposited $100, and your play-through requirement is 20x your deposit and your bonus, the calculation runs very high.

$100 (deposit) + $100 (bonus) = $200

Now the wagering requirements are 20x, this means:

$200 X 20 = $4000

You will now have to wager $4000 before you can cash out your $100 bonus. Unless you play this amount on the casino, you will not be able to cash out your bonus.

For more details, read our detailed article on wagering requirements.

What are free casino games? What’s the catch?

Free casino games are real casino games that are provided purely for entertainment purposes. All popular casinos let you enjoy playing free casino games. You can download a special casino application to play free casino games.

There is no catch. In fact, some casinos even let you win real money using free games. Such casinos award you some free money as a bonus on sign up which you can spend on casino games.

What type of software do I need to play casino games online?

To play online casino games, a player must use a special software developed by a casino. This software is provided free of cost. You can install it on your computer to get access to hundreds of casino games. You can also use your web browser to play casino games. In that case, you need to have Adobe Flash installed. If that is missing on your computer, you can easily install it free of cost from the Adobe website.

How can I play mobile casino games?

Playing mobile casino games is easy. You can download the mobile gaming app from your casino and install it on your mobile phone. Once the app is installed, you can fire it up anytime to play your favourite casino games on the go.

Can I play casino games for real money?

Yes. You can play casino games for real money. In fact, that is the best thing to do. Gambling online is better than gambling elsewhere. You get access to all casino games at one place, so you can try different games without hopping from one place to another as it usually happens in a live casino. Playing real money casino games awards you lucrative cash prizes. You can also win big with the help of jackpots and many other bonuses and perks.

Are online casino sites rigged?

No. Those who have never played online casino games claim that online casinos are rigged or have a high house edge. This is absolutely false. Online casinos are far better than their live counterparts. All games make use of a special software called random number generator which randomly picks up cards in card games or spins reels on slots. In short, the outcome of a game is random. Online casinos cannot bring out a specific outcome in any game by any means.

Are my winnings taxable?

It all depends on . For instance, in the United States, gambling winnings (minus losses) are claimed as income and therefore a player must pay taxes on it. At the same time, winnings are non-taxable in many jurisdictions. The general consensus is that winnings are taxable. But if you want to get a clear picture of whether or not you should pay taxes on your winnings, you must get in touch with a qualified tax professional.

How to make deposits on online casino sites?

As a player, you get a variety to methods to make deposits on online casino sites. The most common method is using a credit card or debit card. You can also use e-wallets, bank wires, and direct money transfers to fund your casino account. Some of the popular banking methods accepted by casinos online include Visa Electron, Visa, MasterCard, Solo, Maestro, Delta, Click and Buy, Skrill, Neteller, PayPal, Bank Transfer and Cheque.

How to contact a casino?

Contacting a casino is simple. In fact, it has become much easier than it used to be, thanks to the emerging technologies. The easiest way to get in touch with a casino is through the phone. Most casinos provide toll-free support numbers. Casino players can dial these numbers round the clock to get prompt resolutions to any issues they might be facing. Apart from that, you can contact a casino through email. You can also chat with the customer support representatives using instant messaging. Just visit the “contact us” page on a casino to know its support phone number, email address, instant messaging link, fax number and more.

How to settle disputes with a casino?

Online casinos today are very concerned about their reputation. They do everything to prevent the disputes from happening, yet the disputes happen. To settle disputes, the first thing you should do it notify the casino by sending them an email. In your email, clearly, mention every detail of the dispute to get it resolved quickly. If the casino shows no interest in resolving the dispute, you can turn to third-party watchdog agencies and seek their help. For more information, read our detailed article about how to settle disputes with online casinos.

What is the UIGEA?

UIGEA stands for the Unlawful Internet Gambling Enforcement Act. It was passed in October of 2006. It is a federal law in the United States concerning payment processing related to illegal online gambling. This law assigns an online casino penalties for processing payments related to illegal gambling thereby providing a safe gaming experience to players.

What is a progressive jackpot?

The progressive jackpot is a special jackpot which usually awards the winner a large sum of money. The term progressive indicates that the jackpot starts with a seed value and keeps increasing until it is won. In games like slots, a progressive jackpot starts at a fixed value and increases with every spin. Online casinos are providing truly huge progressive jackpots.

Do I need to be computer savvy to play online casino games?

No, you do not need to be computer savvy. If you know how to browse the web using a computer, you can play online casino games. Online casino websites are easy to use. You can join a casino, create your account with it, a fund that accounts with some money and start playing your favourite casino games in no time.